Hotels Offering Free Wi-Fi But No More Room Service

There is good news for travelers. Hotels are offering their guests more freebies in the form of free Wi-Fi, free parking and hot breakfast. On the other hand, there is also sad news. Some of the extras that used to form part of hotel staples are disappearing and this includes free use of swimming pools, mini bars and room service.

Based on the results of an online survey of more than 8,000 hotels in the United States, at least 98% provide their guests with free internet access while 9% charge a fee for Wi-Fi. Properties that are more likely to charge a fee for Wi-Fi are luxury and upper scale hotels. This is one of the findings from the survey that was commissioned by American Hotel & Lodging Association, a trade group of the hotel industry.

Katherine Lugar, chief executive of the trade group, the results of the survey will help hoteliers in making decisions on how they can deliver the best possible service to their guests to ensure that they have a good experience. There are many important things that turned up during the survey, which includes:

  • The number of rooms that include HD or flat screen television increased from 84% in 2014 to 88% in 2016
  • More and more hotels are offering free breakfasts; from 45% to 58% for the same 2-year period
  • Non-smoking rooms increased from 62% to 85% for the same 2-year period
  • Hotels offering free parking jumped from 72% to 85% this year

On the negative side, the extras that travelers used to expect from hotels are now being removed like room service. The number of hotels offering room service has gone down from 37% in 2014 to 22% this year. Hotels that offer mini bars have also gone down from 6% in 2014 to 3% this year.

If you are looking for free Wi-Fi at the hotel in Bangkok, your best option in the leisure hotel that offers an experience beyond your expectations. The goal of the boutique hotel is to provide guests with all modern conveniences like flat screen TV, refrigerator, Wi-Fi and a bedroom fully furnished with comfortable furniture.

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